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How to Let AI Answer Customer Questions 24/7 on WhatsApp

Teach the AI assistant your prices, business hours, FAQs, and product catalogs to capture leads while you sleep.

AI Labs Team
August 2026
4 min read

Résumé Rapide

Ce guide détaille les étapes précises, les paramètres et stratégies pour maîtriser How to Let AI Answer Customer Questions 24/7 on WhatsApp avec Wadoot.

Never Lose a Midnight Lead Again

More than 45% of online inquiries happen outside standard 9-to-5 working hours. If a potential customer has to wait 8 hours for a catalog or pricing answer, they frequently move on to competitors.

An intelligent AI chatbot ensures every inbound message receives an accurate, human-like reply within seconds.

Quick Setup in 3 Steps

1

**Provide Your Knowledge Base**: Upload your price sheet, product descriptions, delivery policies, and refund FAQs.

2

**Connect AI Models**: Plug in your OpenAI GPT-4o or Google Gemini API keys with your custom system prompt.

3

**Turn On Smart Auto-Reply**: The AI answers technical questions, provides direct checkout links, and marks conversations for human agent handover when complex situations arise.

Real-World Results

**Instant First Response Time**: Sub-3 second response time 24/7/365.

**80% Ticket Resolution**: Common repetitive questions resolved autonomously.

**Seamless Human Handover**: The AI gracefully steps aside when a human team member enters the chat.

Boostez votre ROI sur WhatsApp

Faites des envois groupés en toute sécurité avec Wadoot

Découvrez le délai dynamique, le calibrage de numéros et la traduction IA sur votre PC dès aujourd'hui.

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